Privacy Policy

Last Updated: July 31, 2026

Trustnova (“Trustnova,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit trustnova.io or otherwise interact with us through our website, communications, services, or business activities.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name
• Business email address
• Telephone number
• Company name and job title
• Information submitted through contact forms
• Communications and correspondence with us
• Information you provide when requesting services, consultations, demonstrations, or other information

Please do not submit confidential, proprietary, regulated, or sensitive personal information through our website unless we specifically request it through an appropriate secure method.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Referring website or source
• Pages viewed and links selected
• Dates, times, and duration of visits
• General geographic location derived from an IP address
• Website performance, security, and diagnostic information

We may collect this information using server logs, cookies, web beacons, analytics technologies, and similar tools.

2. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate and secure the website
• Remember user preferences
• Understand how visitors use the website
• Diagnose technical issues
• Measure website performance
• Improve our content, services, and user experience
• Support marketing and communications, where permitted

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the website.

3. How We Use Information

We may use information for the following purposes:

• To operate, maintain, secure, and improve our website
• To respond to inquiries and information requests
• To provide consultations, proposals, products, or services
• To communicate about our services and business relationship
• To personalize and improve website content
• To analyze website traffic, performance, and usage
• To detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity
• To maintain business records
• To enforce our agreements and protect our legal rights
• To comply with applicable laws, regulations, legal processes, and governmental requests
• For other purposes disclosed when information is collected or with your consent

4. How We Disclose Information

We may disclose information in the following circumstances:

Service Providers

We may provide information to vendors and service providers that perform services on our behalf, such as:

• Website hosting and content delivery
• Cloud infrastructure
• Cybersecurity and fraud prevention
• Website analytics
• Email and business communications
• Customer relationship management
• Professional consulting, accounting, and legal services

These providers may access information only as reasonably necessary to perform services for us and are expected to protect it appropriately.

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other business transaction.

Legal and Security Purposes

We may disclose information when we believe it is reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful requests from courts, regulators, or government authorities
• Protect the rights, safety, property, or security of Trustnova, our clients, website visitors, or others
• Investigate or prevent suspected fraud, security incidents, or illegal activity
• Enforce our agreements and policies

With Your Direction or Consent

We may disclose information when you direct us to do so, provide consent, or when disclosure is otherwise described at the time information is collected.

We do not sell personal information or share personal information for cross-context behavioral advertising.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and legal records, resolve disputes, enforce agreements, and satisfy legal, accounting, security, and regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, storage system, or electronic transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or maintained by us.

7. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Obtain a portable copy of certain personal information
• Opt out of certain sales, sharing, targeted advertising, or profiling
• Withdraw consent where processing is based on consent
• Appeal a decision regarding a privacy request
• Exercise your rights without unlawful discrimination

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.” Please describe your request and provide enough information for us to identify relevant records.

We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law. We may request evidence that the agent is authorized to act on your behalf.

8. California Privacy Notice

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Trustnova’s handling of your personal information, California residents may have rights to:

• Know the categories and specific pieces of personal information collected
• Know the sources, purposes, and categories of recipients associated with that information
• Request deletion of certain personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit certain uses or disclosures of sensitive personal information
• Receive equal service and pricing when exercising privacy rights

We do not sell personal information, share personal information for cross-context behavioral advertising, or use or disclose sensitive personal information for purposes requiring a right to limit.

9. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties. We do not control and are not responsible for the privacy, security, or content practices of those third parties.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

10. Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided us with personal information, please contact us so that we can evaluate the request and take appropriate action.

11. International Visitors

Trustnova is based in the United States. If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

Privacy and data protection laws in these locations may differ from those in your country.

12. Email Communications

If you receive promotional email from us, you may unsubscribe by using the unsubscribe instructions included in the message or by contacting us.

We may continue to send non-promotional communications relating to active inquiries, transactions, services, security, legal notices, or our business relationship.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.

When we update the policy, we will revise the “Last Updated” date at the top. Material changes may also be communicated through the website or another appropriate method.

14. Contact Us

Questions, concerns, and privacy requests may be directed to:

Trustnova
Email: [email protected]
Website: https://trustnova.io